They nodded.


 They nodded.

So you assumed they understood.
But a nod can mean:
- I heard you.
- I don’t want to interrupt.
- I’m embarrassed to ask.
- I think I understand.
-I want this conversation to end.
A nod is not confirmation.
Communication isn't a soft skill.
It's the most basic thing a leader does.
You can have the best strategy, the sharpest standards, the cleanest process.
If people don't understand what you meant, none of it lands.
If the message matters, it may be worth asking one person to repeat it in their own words.
Not to test them.
To test how clearly you communicated.

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